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Wednesday, December 7, 2016

Fix Webcam Not Working After Windows 10 Anniversary Update

You may see the error message ‘Launcher_Main.exe has stopped working’ when you try to use your webcam. This is most likely caused by the Windows 10 Anniversary Update (AU), which caused millions of webcams across the world to stop working because it removed support for video codecs that many webcams depend upon.

At the time of writing, Microsoft has yet to release a fix for this, but there is a workaround if your webcam has been affected. Click the Start button, type regedit then press Enter to launch the registry editor. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Windows Media Foundation\ Platform. Right click Platform, click New, then ‘DWORD (32-bit) Value’ (see screenshot below). Rename it EnableFrameServerMode, then double-click and set the value to 0. 


At this point, those with 64bit systems (to check, click Start, type about, click Enter, and look for ‘System type’) have to return to the registry editor and navigate to 
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media 
Foundation\Platform. 
Again, right-click Platform, click New, then DWORD (32-bit) and rename it EnableFrameServerMode with a value of 0.

Now users of both systems should close the registry editor and any open programs that use the webcam (such as the Windows 10 Camera app or Skype). When you reopen these programs your webcam should work with them as it did before the AU was installed.  
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