Are you fed-up of managing your new and existing customers data? Well, there are many open source tools available for free that can not only solve all your queries but also be modified as per your organizations requirements.
SugarCRM
The application is written in PHP and works with the MySQL and Microsoft SQL Server databases. A self-
service portal, upgraded analytics and dashboards, and several sales-oriented aspects of the Enterprise edition dramatically improve its performance. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
vTiger
It is a LAMP/WAMP-based product, which comes with Sales Force Automation (SFA), marketing automation, customer service, inventory management, calendaring and email integration out of the virtual box, with add-ons available for Microsoft Outlook and Office, Thunderbird, a customer self-service portal and web forms.
SplendidCRM
It is built on the Microsoft platform (SQL Server, Windows Server, IIS, .NET C# and ASP.NET) and is targeted to an indirect channel of consultants, value added resellers (VARs) and system integrators. A new Report Designer adds greater flexibility to reports that can be created with SplendidCRM. The new Report Designer looks and feels similar to the Microsoft Report Builder query designer to minimize the learning curve.
Xtuple
It comprises modules for accounting, sales and project management, inventory tracking and many more. It features complete internationalization, so as to bypass geographical locations, currency and tax related limitations. It enables managers to keep track of their important contacts and accounts, implementing a solid corporate relationship management system to organize tasks and schedule appointments, organize projects and delegate employees to perform operations, manage project orders and customer requests.
ConcourseSuite
The four major modules in ConcourseSuite are CRM, Web, Content and Team (which deals with collaboration), and they can be deployed individually or as an integrated suite in either Software as a Service (SaaS) or on-premise versions. The enterprise software is developed with Java/J2EE and Concursive's developer community. It helps you to generate leads & in customer Service and Enterprise Content Management.
Compiere
Compiere ERP+CRM is the leading open source ERP solution for Distribution, Retail, Manufacturing and Service industries. Compiere automates accounting, supply chain, inventory and sales orders. It is distributed under GPL V2.
Opentaps
It is built on Apache Open for Business. The CRM application provides basic functionality for sales, marketing and service. It also offers built-in business intelligence tools and mobility integration, including synchronization with Microsoft Outlook, Google Calendar, and mobile phones.
Zurmo
This Open Source CRM application is mobile, social, and gamified. It is written in PHP utilizing jQuery, Yii Framework, and RedBeanPHP. It uses a test-driven methodology for building every part of the application. This means you can create and maintain a custom-built Open Source CRM system with the assurance that future updates are not going to break your installation.
XRMS
XRMS includes CRM, HR management, and SFA functionality, with some additional aspects of business intelligence and computer telephony integration (CTI). The application is developed in PHP and is compatible with an assortment of databases, including ADOdg, Microsoft SQL Server and MySQL.
CiviCRM
This CRM integrates with the Drupal and Joomla content management systems. CiviCRM is designed to manage information about an organization's donors, members, event registrants, subscribers, grant application seekers and funders, and case contacts. Volunteers, activists, voters as well as more general sorts of business contacts such as employees, clients, or vendors can be managed using CiviCRM.
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