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Wednesday, December 7, 2016

Reactivate The Non-Working Shutdown Function of Windows 10

If your PC is consistently refusing to shut down properly such that the only option remaining for you to shut it down is by pressing the Switch-off button for a long time or by pulling-out the power plug, then it is better to be proactive in solving this problem. For example, the error may be due to the Quick Start function. In order to disable this as a test, open the Search with the combination [Windows] + [S] and type "Power Options”. In the next window, click on "Choose what the power buttons do”. Subsequently, go to the link "Change Settings that are currently unavailable” and delete the check mark for "Turn on fast startup (recommended)” in the "Shutdown settings”. Click on »Save Changes« to confirm these changes.

For PCs with Intel CPU, a device driver could prevent the shutdown. The "Driver for Intel Management Engine Interface (MEI) Version 11” is the suspect. To resolve this problem, first download the "Driver for Intel Management Engine Interface (MEI)”Version 9 from the Intel website (http://intel.ly/2c1DGjt). Then download the "Troubleshooting package Show and Hide of Updates” from the Microsoft website (https:// support.microsoft.com/de-de/kb/3073930) and disable the automatic updates of Windows 10. After that, install the new Intel driver in Version 9, start the Microsoft Troubleshooting packet and switch off updates for the "Driver for Intel Management Engine Interface (MEI)”. Finally, reactivate the automatic updates of Windows 10 and restart the PC. 
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